Why Use Us?
WHY USE 20 20 PLASTICS? – Because it’s the little things that count….
Before You Order …
We respond quickly
Upon receipt of your enquiry, whether it’s by telephone or email, we like to get back to you promptly to run through your requirements and to confirm if it’s something we can make, so you don’t waste any of your time.
We will listen to your requirements very carefully to understand your objective , offer advice and talk through all the options.
We are warm and friendly
We realise it takes time and patience to create a bespoke product so we don’t rush you or miss steps. That way we can help you avoid any costly mistakes!
If you don’t understand some of the technical terminology, we like to think we are approachable enough for you to feel you are able to ask any questions.
We don’t talk jargon!
We are aware you may be unsure as to the exact product or final specification you or your customer needs, so we try not to use jargon. We like to use plain English!
We make high quality products and want you to feel confident before placing an order. We are happy to provide you with free samples of our work so you can judge the quality for yourself.
We provide clear pricing
Based on the agreed final product and specification, we email an easy to read quotation showing the product unit cost, and the overall costs, plus any additional one-off charges such as carriage/tooling.
We’re competitively priced
We would like you to come back to us for any future requirements and also recommend us to your friends or business contacts, so we keep our prices as low as possible.
As you’re buying direct from a manufacturer, there is no middle man and we will give you advice on the most cost-effective options to suit your budget and objective.
We are reliable
Our ‘bespoke’ division is run, and has been run, by the same person for more than 10 years, managing each project from the initial enquiry to the final delivery, so communication is simple as you just deal with one contact!
During Your Order …
We are flexible
Sometimes circumstances change unexpectedly and therefore you need to make changes after you’ve placed your order. We will work with you to accommodate your needs as best we can.
We manufacture in-house
We do not outsource any elements of your job. We like to keep full control in-house to ensure we can guarantee both the quality and the cost!
We will communicate throughout
We keep in touch to advise you the process/procedures as we go along so you know what to expect
We go that extra mile
You have suddenly realised you’ve run out of stock and you need an urgent delivery!
Depending on the specification and order quantity, we will try our best to arrange a delivery, or part delivery, quicker than our usual 2-3 weeks lead time to get you out of a hole!
We can store your goods
If you don’t have enough space for large volume orders, we can store it here for you to call-off when you need it
After Your Order Is Complete …
We will be in touch beforehand to let you know your order is ready for despatch and check you’re available to accept delivery
We resolve matters quickly
In the unlikely event you did experience any problems, we want to know about it and our priority will be to resolve it quickly and also to ensure that it does not happen again.
We’ll set up an account for you
After your initial order, we’re happy to set a 30-day account for you (subject to the usual credit checks) to make life a bit easier!
Why Use 20 20 Plastics?
Don’t just take our word for it…. give us a call and see for yourself?
20 20 Plastics – Creating Your Vision
Read comments from our happy clients
Find out what makes us great….
2020 Plastics Ltd
2 Cavalier Road
Heathfield Industrial Estate
Tel No. 01626 20 20 00
Fax No. 01626 20 12 15